To me, one of the most important things a person can have is good manners.
There's nothing like someone that says please, thank you, and is willing to help, while expecting nothing in return. Another thing that absolutely makes my day is great customer service. Nowadays, it's 10x easier for me to go online and buy gifts or order over the phone, rather than having to worry about getting to a mall and hunting for something. I'm sure many of you know this feeling with your super busy schedules!
With that said, I have made multiple purchases over the phone and online from one of my favorite preppy clothing stores, Vineyard Vines. Their customer service is AMAZING! Everyone that I've spoken to, at the Charlotte store in particular, has been a pleasure to work with! Unexpected kindness goes a long way and I just had to tell you all about it!
Recently, I worked with a Vineyard Vines store in California. This is the sweet card I received after making my purchase:
Sorry about the sticky note! I don't want the person receiving this gift to know what I got them!
(The text above is my personal point of view of Vineyard Vines.)
I hope that each one of you has had as much luck as I have with your holiday shopping!
On another note, don't forget to enter my giveaway that ends December 22nd @ midnight!
You can find that post HERE!
There's nothing like great customer service and good manners!
ReplyDeleteWow! That is awesome customer service! I love the music notes the drew by your name -- how cute! I had no idea there was a vineyard vines store in Charlotte!! Where exactly is it?
ReplyDeleteI feel the same way about Vineyard Vines they are always so helpful and friendly, I was even impressed by their reps at Carolina Cup the past two years, so nice! What a precious note. I am a firm believer in the fact that you can never say please and thank you too much I even catch myself overusing thank you at restaurants to the server!
ReplyDeleteI know exactly what you mean! I've gone to the Charlotte Vineyard Vines in person and worked with them over the phone and ther customer service is SO great. I actually just had a wonderful interaction with them last week that I was SO impressed with!
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